ZL
Zinhle L
1 reviews | Active since Oct 2018
06 Apr 2021, 11:19
Bad CX
I am getting really annoyed with the calls I'm getting from you everyday four times a day! I do not understand the arrears you are referring to, and I have tried to reach out to your different agents without any success! I have asked that you listen to previous recordings and get back to me, BUT NO! hayi guys, NO! :(
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DirectAxis's replyOfficial
06 Apr 2021, 15:32Hello Zinhle, Thanks for reaching out to us. Please accept our apologies for the unpleasant experience in trying to get through to our call centre. We have requested that our accounts support team contact you directly to clear things up. Team DirectAxis
Best regards,
DirectAxis's reply06 Apr 2021, 15:32
Official
Hello Zinhle, Thanks for reaching out to us. Please accept our apologies for the unpleasant experience in trying to get through to our call centre. We have requested that our accounts support team contact you directly to clear things up. Team DirectAxis
Best regards,