NW
Neil W
1 reviews | Active since Aug 2015
02 Feb 2023, 10:37
Bad Customer service contact center
just needed a paid up/ closure letter called in 5 times holding forever and still nobody can assist
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
02 Feb 2023, 11:09 Hello Neil, Thanks for reaching out to us. We apologise for the inconvenience caused in the process of getting your a paid-up letter. We understand your frustration and are here to assist. We have emailed you a paid-up letter, please let us know once you’ve received it. Team DirectAxis
DirectAxis's reply02 Feb 2023, 11:09
Official
Hello Neil, Thanks for reaching out to us. We apologise for the inconvenience caused in the process of getting your a paid-up letter. We understand your frustration and are here to assist. We have emailed you a paid-up letter, please let us know once you’ve received it. Team DirectAxis