Bad customer service and no response or callbacks

<p>I have been approved for a loan more than 2 weeks ago. My wife as been calling continously trying to get the progress each time I keep receiving sms to send proof of income which we sent over 7 times. No one calls back on progess if I did not need the loan why will we contact direct axis. Reading hello peter and people comments its is sad much of people complain about the same company doing the same things. Simple communication from the consulants explaining why it is taking so long would be appreciated.</p> <p>Regards,</p> <p>Denver Pillay </p>