RK
Real K
1 reviews | Active since Sept 2019
16 Aug 2021, 11:44
Bad Customer Service
I have requested the company (DirectAxis) to provide me with the paid up letters for all the accounts I have with few months ago and till to date no one is responding to my request. I don't understand whether they don't want to see black people out of debts.
If they need me to contact NCR to lodge my complaint, I promised its coming.
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
16 Aug 2021, 15:28Hello Real,
Thank you for reaching out to us.
Please accept our apologies for the inconvenience caused in the process of trying to get a paid-up letter from us.
We’ll ask our support team to assist and keep you posted every step of the way.
Team DirectAxis
Thank you for reaching out to us.
Please accept our apologies for the inconvenience caused in the process of trying to get a paid-up letter from us.
We’ll ask our support team to assist and keep you posted every step of the way.
Team DirectAxis
DirectAxis's reply16 Aug 2021, 15:28
Official
Hello Real,
Thank you for reaching out to us.
Please accept our apologies for the inconvenience caused in the process of trying to get a paid-up letter from us.
We’ll ask our support team to assist and keep you posted every step of the way.
Team DirectAxis
Thank you for reaching out to us.
Please accept our apologies for the inconvenience caused in the process of trying to get a paid-up letter from us.
We’ll ask our support team to assist and keep you posted every step of the way.
Team DirectAxis
DirectAxis's replyOfficial
16 Aug 2021, 15:43Hello Real,
We're pleased to confirm that a paid-up letter was emailed to you.
Please let us know once you've received it.
Team DirectAxis
We're pleased to confirm that a paid-up letter was emailed to you.
Please let us know once you've received it.
Team DirectAxis
DirectAxis's reply16 Aug 2021, 15:43
Official
Hello Real,
We're pleased to confirm that a paid-up letter was emailed to you.
Please let us know once you've received it.
Team DirectAxis
We're pleased to confirm that a paid-up letter was emailed to you.
Please let us know once you've received it.
Team DirectAxis