WS
Will S

1 reviews | Active since Jan 2016

05 Jan 2016, 14:33

Bad customer ser vice

I did telephonic application sSaturda. The 2nd of january where i was told its approved and the consolidation department will contact me. Yesterday to finalise ever ything but didn't get any calls i was promised that they will contact me today again at 10h00 still no calls can they contact me between 16h30 and 17h30 cause busy at work

0
Replies (1)
DirectAxis
DirectAxis's reply05 Jan 2016, 14:52
Official
Hello Ws1986,

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you at the specified time.

Kind regards,
Direct Axis Customer Relationship Management Team

Best regards,