Bad customer experience, never ever have an account with them again

Hi DirectAxis

Your service is really irritating me right now, I have been calling you for a settlement letter and amount...Have been taken from one agent to another or put on hold for more than 30 minutes. This is really bad...I regret having an account with if thats how you create your customers.

I am happy that I am settling my account, will never have any business with you because of this bad customer experience