LN
Lebohang N
1 reviews | Active since May 2011
15 Sept 2020, 09:28
Bad bad service ever!!!!
I have been calling the direct axis for more that 20 times requesting for a statement to be emailed to me. I'm paying but I don't know what I'm paying and how far I am. The last time I received a statement was in December 2019. When u call their call center they take your details and make you hold for more than 30 minutes and other Wil tell you your query is escalated. The bad bad service I regret why I took the loan with direct axis
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DirectAxis's replyOfficial
16 Sept 2020, 12:29Hello Lebohang, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a statement from us. We'll escalate the matter to our accounts support team and arrange for a consultant to call you. Team DirectAxis
DirectAxis's reply16 Sept 2020, 12:29
Official
Hello Lebohang, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a statement from us. We'll escalate the matter to our accounts support team and arrange for a consultant to call you. Team DirectAxis