SVdm
Suzette Van der merwe

1 reviews | Active since May 2021

14 Jan 2022, 09:27

Bad bad service

Still no assistance, no feedback on a issue logged ref ***NF

I was promised 20 days, it's now almost 3 months

0
Replies (4)
DirectAxis
DirectAxis's reply14 Jan 2022, 10:28
Official
Hello Suzette,  Thanks for reaching out to us. We’re sorry to hear that we have not given you a satisfactory outcome.  We have requested that someone from our support team, engage with you to resolve any issues you may still have.  Team DirectAxis 
SVdm
Suzette Van der merwe's update14 Jan 2022, 10:37
Reviewer Update
This was said and done in December as well and still nothing
SVdm
Suzette Van der merwe's update14 Jan 2022, 14:27
Reviewer Update
These 2 loans was paid off and now appear on my fnb acc. It doesn't show on itc. You need to fix this asap. This has go nothing to do with granting of credit. Fix your errors asap
DirectAxis
DirectAxis's reply14 Jan 2022, 15:00
Official
We appreciate your feedback and are busy looking into the matter.