CO
Carien O

1 reviews | Active since Jul 2013

26 Mar 2020, 08:52

Bad bad service but quick to lend money

I have a loan with direct axis. I was retrenched and sent my retrenchment letter numerous times to get assistance. I have not gotten any reply or call from them. I am worried.

0
Replies (2)
DirectAxis
DirectAxis's reply26 Mar 2020, 13:00
Official
Hello Carien We have received your review. You would need to notify our Claims Department. We'd like to arrange for a consultant to get in touch with you. You also welcome to email the necessary documents onto *** so we can escalate it on your behalf.  Team DirectAxis
CO
Carien O's update26 Mar 2020, 13:28
Reviewer Update
Like I said I have send the letter to customerservice 3 x but dont hear anything back.