Bad Bad customer service - Never do business with Again
I have a paid up letter and still people keep phoning me from different companies to recover monies from me.... I have paid this up for over a year now and still struggle to get hold of someone at Direct Axis to help me. I will go over to legal action now to get this off my name. Can not even get hold of the legal department for over a year to get help.
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Replies (3)0
Replies (3)
DirectAxis's replyOfficial
03 Apr 2020, 14:35Hi Erna We have received your review.
Apologies for the delay in response, this isn't our usual service. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you. Team DirectAxis
Apologies for the delay in response, this isn't our usual service. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you. Team DirectAxis
DirectAxis's reply03 Apr 2020, 14:35
Official
Hi Erna We have received your review.
Apologies for the delay in response, this isn't our usual service. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you. Team DirectAxis
Apologies for the delay in response, this isn't our usual service. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you. Team DirectAxis
's updateReviewer Update
03 Apr 2020, 17:43Thank you hope to have this sorted ASAP
's update03 Apr 2020, 17:43
Reviewer Update
Thank you hope to have this sorted ASAP
DirectAxis's replyOfficial
20 Apr 2020, 13:31With pleasure, we've emailed you a paid up letter to the address we have on record, please let us know that you've received it.
DirectAxis's reply20 Apr 2020, 13:31
Official
With pleasure, we've emailed you a paid up letter to the address we have on record, please let us know that you've received it.