BAD BAD BAD Service

<p>I was contacted as i could get a loan amount. I was busy and couldnt take the call immediately. I asked the consultant to contact me back. However, i am still waiting. I then contacted them myself on the 7th of July. We completed the application and all was approved. I then sent all my details through and they contacted me again to do an assessment. I also passed the assessment. We completed the application whereby all was approved, then suddenly, there was a system glitch and they had to call me back. On the 8th, i haven heard anything and contacted them back, they said the call is still with IT department and they will contact me bacck. Today, i had to call again and they told me i got declined. I got into a huge fight as i was approved and then suddenly declined. I spoke to Justin the call centre manager and he said that it was impossible to get declined after i was approved for everything. He said that he will call me back and he never did. I had to call again just to be told sorry, you do not qualify as the system is always right. I asked the lady for the call recordings to take this further and she said that it will take 2 days to get this. I asked to speak to her mamager and she threw the phone down. I wasnt rude or anything... This is the worst experience i ever had with these guys and will never use their services again. I will take this further as all the recordings stated that i am approved.</p>