1 reviews | Active since Aug 2014
Bad attitude by DirectAxis staff
Please can you encourage your staff to be more accomodative of customer queries and requests? It should not feel like a loan is being forced down ones throat after what seems like a misunderstanding. Please can someone listen to the call I had with your team leader, ref ********** 2802
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DiretcAxis
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DiretcAxis
We are able to confirm our CRM Team has been in touch and the matter has been resolved.
We are able to confirm our CRM Team has been in touch and the matter has been resolved.