SM
Saabirah M
1 reviews | Active since May 2019
12 Jun 2019, 13:48
Bad
I emailed them. They responded with " please call us at so and so". I called them and waited in a que for more than 10 minutes. Bad. This is bad
Helpful (0)
Replies (14)0
Replies (14)
DirectAxis's replyOfficial
12 Jun 2019, 15:37 Hello. Thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply12 Jun 2019, 15:37
Official
Hello. Thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
14 Jun 2019, 11:25 Our system shows that your application of 31 May was completed and we weren't able to offer you a loan. We’d be pleased to help you in future so if your details or situation change contact us again.
Best regards,
DirectAxis's reply14 Jun 2019, 11:25
Official
Our system shows that your application of 31 May was completed and we weren't able to offer you a loan. We’d be pleased to help you in future so if your details or situation change contact us again.
Best regards,
SM
Saabirah M's updateReviewer Update
14 Jun 2019, 14:24Thats not what im reffering to. I didnt take out a loan or intend to take out a loan so i need the enquiry removed
SM
Saabirah M's update14 Jun 2019, 14:24
Reviewer Update
Thats not what im reffering to. I didnt take out a loan or intend to take out a loan so i need the enquiry removed
DirectAxis's replyOfficial
14 Jun 2019, 15:34We have arranged for a consultant to get in touch with you.
Best regards,
DirectAxis's reply14 Jun 2019, 15:34
Official
We have arranged for a consultant to get in touch with you.
Best regards,
SM
Saabirah M's updateReviewer Update
14 Jun 2019, 17:37I will be waiting
SM
Saabirah M's update14 Jun 2019, 17:37
Reviewer Update
I will be waiting
DirectAxis's replyOfficial
26 Jun 2019, 14:52Hello, we're having difficulty getting in touch with you. Please let us know when would be the best time for us to call you. Thank you.
Best regards,
DirectAxis's reply26 Jun 2019, 14:52
Official
Hello, we're having difficulty getting in touch with you. Please let us know when would be the best time for us to call you. Thank you.
Best regards,
SM
Saabirah M's updateReviewer Update
26 Jun 2019, 17:46Please call me tomorrow at 11am and I'LL keep my phone with me. Thank you
SM
Saabirah M's update26 Jun 2019, 17:46
Reviewer Update
Please call me tomorrow at 11am and I'LL keep my phone with me. Thank you
DirectAxis's replyOfficial
27 Jun 2019, 09:10 All right. We'll arrange for a consultant to call you again.
Best regards,
DirectAxis's reply27 Jun 2019, 09:10
Official
All right. We'll arrange for a consultant to call you again.
Best regards,
SM
Saabirah M's updateReviewer Update
27 Jun 2019, 13:39Nothing
SM
Saabirah M's update27 Jun 2019, 13:39
Reviewer Update
Nothing
SM
Saabirah M's updateReviewer Update
05 Jul 2019, 07:57I have waited on that time i have given you people. You did not fone and then when you did eventually call I was not available. All I want is for you to remove that enquiries that is obviously leaving a stain
SM
Saabirah M's update05 Jul 2019, 07:57
Reviewer Update
I have waited on that time i have given you people. You did not fone and then when you did eventually call I was not available. All I want is for you to remove that enquiries that is obviously leaving a stain
DirectAxis's replyOfficial
05 Jul 2019, 09:19Hello, we had difficulty getting in touch with you. We'll arrange for a consultant to contact you soon.
Best regards,
DirectAxis's reply05 Jul 2019, 09:19
Official
Hello, we had difficulty getting in touch with you. We'll arrange for a consultant to contact you soon.
Best regards,
DirectAxis's replyOfficial
05 Jul 2019, 11:13We're pleased that a consultant has been in touch with you, but if you require further assistance, please let us know.
Best regards,
DirectAxis's reply05 Jul 2019, 11:13
Official
We're pleased that a consultant has been in touch with you, but if you require further assistance, please let us know.
Best regards,
SM
Saabirah M's updateReviewer Update
05 Jul 2019, 12:05Yes please can i receive confirmation that this was sent off ?
SM
Saabirah M's update05 Jul 2019, 12:05
Reviewer Update
Yes please can i receive confirmation that this was sent off ?
DirectAxis's replyOfficial
05 Jul 2019, 14:18We've sent your request for confirmation to the email address we have on record for you, please let us know that you've received it.
Best regards,
DirectAxis's reply05 Jul 2019, 14:18
Official
We've sent your request for confirmation to the email address we have on record for you, please let us know that you've received it.
Best regards,