SM
Shaun M

1 reviews | Active since May 2015

24 Jul 2017, 16:53

Awaiting Feedback and Settlement Quotes from African Bank

<p>Dear Direct Axis,</p> <p> </p> <p>I have called and emailed for a settlement quote on my Direct Axis account.</p> <p> </p> <p>Two weeks later,no response.</p> <p> </p> <p>Do you want your money or not?</p> <p> </p> <p>Please email me the settlement quote asap.</p> <p> </p> <p>Thank you</p> <p> </p> <p> </p>

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Replies (2)
DirectAxis
DirectAxis's reply25 Jul 2017, 08:54
Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis

DirectAxis
DirectAxis's reply08 Aug 2017, 08:46
Official

Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis