PC
Pieter C
1 reviews | Active since Feb 2013
27 Oct 2015, 17:35
ARREARS??? NOT!!!!
Direct Axis is *****ing money from people who are already running short and have to take up a loan. I am a customer for at least 6 years. This month I moved my bank account. I took the decency to phone them and inform them of all the new details and what do I get? I must pay a 10% \admin fee"because my account is in \""arrears\"". R80 may not be a lot in your book but to me it definitely is. Get a wakeup call! My account is not in \""arrears\"". Paid up to date to September"
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DirectAxis's replyOfficial
27 Oct 2015, 17:53Hello Pieter Malawi,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply27 Oct 2015, 17:53
Official
Hello Pieter Malawi,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,