CM
Corne M
1 reviews | Active since Sept 2020
28 Sept 2020, 15:45
Arrears charge theft
My debit orders have gone off successfully for months but I still get penalized with arrears charges, this is unacceptable and considered theft.
Please contact me to rectify
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Replies (1)
DirectAxis's replyOfficial
29 Sept 2020, 12:14Hello Corne, We’ve received your review. Please accept our apologies for any inconvenience caused as a result of this issue. We'll escalate the matter to our accounts support team and arrange for a consultant to call you to clear things up. Team DirectAxis
Best regards,
DirectAxis's reply29 Sept 2020, 12:14
Official
Hello Corne, We’ve received your review. Please accept our apologies for any inconvenience caused as a result of this issue. We'll escalate the matter to our accounts support team and arrange for a consultant to call you to clear things up. Team DirectAxis
Best regards,