BJvV
Belinda Janse van Vuuren
1 reviews | Active since Feb 2015
20 Apr 2016, 08:21
approving - unapproving
This is ridiculous, approved for a loan, battled with explaining the form I had comissioned for residentail address, then had to cancel.<br> now approved once again, everything fine - what a shock to receive a sms to say not successful.<br> how do you work, it takes weeks and then nothing!<br> <br> worst worst loan place.
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Replies (2)0
Replies (2)
DirectAxis's replyOfficial
20 Apr 2016, 08:30Hello Belindajvv,
Thank you for bringing this to our attention. We have escalated your query to our consultants and will be in touch as soon as we have more information for you.
Kind regards,
DirectAxis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated your query to our consultants and will be in touch as soon as we have more information for you.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's reply20 Apr 2016, 08:30
Official
Hello Belindajvv,
Thank you for bringing this to our attention. We have escalated your query to our consultants and will be in touch as soon as we have more information for you.
Kind regards,
DirectAxis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated your query to our consultants and will be in touch as soon as we have more information for you.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's replyOfficial
04 May 2016, 14:21Hi
We are able to confirm that a consultant has been in touch with you and resolved the matter.
We are pleased that we could assist you and resolve the matter. Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's reply04 May 2016, 14:21
Official
Hi
We are able to confirm that a consultant has been in touch with you and resolved the matter.
We are pleased that we could assist you and resolve the matter. Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,