AB
Anneli Brooks-Smith

1 reviews | Active since Dec 2017

07 Dec 2017, 09:30

Approved loan - no feedback

They offered an loan which I app**** for and it was approved 2 weeks ago. Although they say it is in process they keep sending sms's to ask for proof of income that was supp**** 4 times. The call centre cannot help and they don't respond to emails.

0
Replies (2)
DirectAxis
DirectAxis's reply07 Dec 2017, 09:42
Official

Hello, thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply13 Dec 2017, 10:25
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!

Best regards,