LC
Lesego C
1 reviews | Active since Oct 2015
23 Feb 2022, 12:12
Annoyed with repeated marketing sms's and calls
I have repeatedly requested that Direct Axis remove me from their database because I don't want to receive calls or sms's about any of their products. Below are the ways I have made request but to no avail 1. I have responded to their sms's to opt out, but I still receive these sms's 2. I have called them several times spoke to 4 of their employees (i.e.: Abigail Vangusling; Vuyiswa Mangiwa; Bukiwe Ntina and someone named Ruth who refused to give me her surname saying it's company policy), but still I receive these calls and sms's
What do I have to do for someone to remove my name and number from your database Direct Axis???
Helpful (0)
Replies (1)0
Replies (1)DirectAxis's replyOfficial
23 Feb 2022, 13:50Hello Lesego,
Thank you for letting us know.
We understand your frustration and will make sure that you will no longer receive calls or promotions from us.
SMSes will stop from next week. Please note, our scheduling process may cause you to receive one or two SMSes, but if you do get these, they'll be the very last.
If you require our services in future, please don't hesitate to reach out.
Team DirectAxis
DirectAxis's reply23 Feb 2022, 13:50
Official
Hello Lesego,
Thank you for letting us know.
We understand your frustration and will make sure that you will no longer receive calls or promotions from us.
SMSes will stop from next week. Please note, our scheduling process may cause you to receive one or two SMSes, but if you do get these, they'll be the very last.
If you require our services in future, please don't hesitate to reach out.
Team DirectAxis
