1 reviews | Active since Feb 2014
Annoyed customer dealing with kaleidoscope of stupidity and arrogance
Sadly, I would give them negative starts- I have never dealt with a more idiotic cluster of *********** non-applying common-sense bunch of help desk than these. Giving them a star is an over reach. It’s been 3 weeks my asking for a paid up letter- even had on consultant ask me to send POP in spite them seeing the payment on their side, as 2 such call confirmed these ( ideocracy has not match here with this call centre) and then another threatened that I would be debited in spited of full payment.
In spite wasted time and probably having spoken to 10 different call centre agents ( 1 was friendly and a little helpful) consultants later and all the stunts you get from call centre agent who feel out of their depth and cannot handle their work or have no understanding (i.e put you on hold till you hang up, directing you to their friends, attitudes and plain disconnects) I am still waiting and annoyed.
I have never come across what an array of individuals and even bigger kaleidoscope of stupidity and sense of uniform incompetence, I think covdi 19 must have brought al the idiots out to work. but can you please help get help. as I am frustrated and annoyed at this point. have emails to proof.
I just want help Paid up letter and balances on the outstanding confirmation is that so hard
Stop with the photocopy non comsense thinking robotic responses it's annoying.loke this apology.
Has you looked into my matter you would know this letter should have been sent to by now.unless my 10days is different to urs...which at this rate is a high opportunity.
Please read somewhere else in your scripts I'm certain those are guides and you are empowered to apply common sense to resolve customer issues.
Bases in your 10 day rule I was to have jas the paid up letter latest being tomorrow.
I'm tired I dont want the apology it's another of ur nonsense send me paid up letter that's it.
No thanks to apology especially one that has not been given some thought too inscencere robotic standard response which annoys me even worse.
Stop with the photocopy non comsense thinking robotic responses it's annoying.loke this apology.
Has you looked into my matter you would know this letter should have been sent to by now.unless my 10days is different to urs...which at this rate is a high opportunity.
Please read somewhere else in your scripts I'm certain those are guides and you are empowered to apply common sense to resolve customer issues.
Bases in your 10 day rule I was to have jas the paid up letter latest being tomorrow.
I'm tired I dont want the apology it's another of ur nonsense send me paid up letter that's it.
No thanks to apology especially one that has not been given some thought too inscencere robotic standard response which annoys me even worse.