DK
Desivan K

1 reviews | Active since Aug 2014

28 Sept 2017, 10:00

Ample notice given but still handed over to attorneys for collection

I have sent a formal letter via email on the 24/05/2017 to ********** Contents below, but i was still handed over to the attorneys:

I write this letter with great heart sore and concern, I am currently struggling with making my monthly instalments, I write in the hope of consideration if my instalment about can be reduced at least for the next 6 months until I am back on my feet. Please consider giving me a reduced instalment as I am currently struggling, and hope not to go onto credit bureau for not paying anything, but I will at least like to pay something until my finances are back on track. Kind Regards Desivan Kisten ********** 812

0
Replies (2)
DirectAxis
DirectAxis's reply28 Sept 2017, 10:01
Official

Hello, thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis

DirectAxis
DirectAxis's reply05 Oct 2017, 09:37
Official

Hello, we’re able to confirm that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis