WT
Werner T
1 reviews | Active since Feb 2018
14 Nov 2023, 13:57
Amateurs working there!!!
I got offered a loan of 5% via email. Once starting the application they agreed on 29% interest rate. After 2 calls we agreed on 20% interest rate. Documentation required was only proof of adress, Payslip and ID. After about 50 emails and 20 calls, they still request same documents? Pathetic is not the word to describe this company!!!!
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DirectAxis's replyOfficial
14 Nov 2023, 15:06 Good Day
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
DirectAxis's reply14 Nov 2023, 15:06
Official
Good Day
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
WT
Werner T's updateReviewer Update
23 Nov 2023, 15:38No response yet!
WT
Werner T's update23 Nov 2023, 15:38
Reviewer Update
No response yet!