SM
Siphelele M
1 reviews | Active since Sept 2019
06 Sept 2019, 12:35
Account still open after being settled
my loan was settled with them but I don't know what one should do for you guys to close the account
Helpful (0)
Replies (6)0
Replies (6)
DirectAxis's replyOfficial
06 Sept 2019, 12:53Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply06 Sept 2019, 12:53
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
SM
Siphelele M's updateReviewer Update
10 Sept 2019, 10:20Still no answer from direct axis another run around I have been given today. service is a shame with this company.
SM
Siphelele M's update10 Sept 2019, 10:20
Reviewer Update
Still no answer from direct axis another run around I have been given today. service is a shame with this company.
DirectAxis's replyOfficial
10 Sept 2019, 15:54We are looking into the matter and will be in touch with you before close of business tomorrow.
Best regards,
DirectAxis's reply10 Sept 2019, 15:54
Official
We are looking into the matter and will be in touch with you before close of business tomorrow.
Best regards,
DirectAxis's replyOfficial
11 Sept 2019, 09:05Hello, your loan account has been closed. We have emailed you a paid up letter to the address we have on record, please let us know that you've received it.
Best regards,
DirectAxis's reply11 Sept 2019, 09:05
Official
Hello, your loan account has been closed. We have emailed you a paid up letter to the address we have on record, please let us know that you've received it.
Best regards,
SM
Siphelele M's updateReviewer Update
11 Sept 2019, 09:55please note that I have not received my paid up letter as yet.
SM
Siphelele M's update11 Sept 2019, 09:55
Reviewer Update
please note that I have not received my paid up letter as yet.
SM
Siphelele M's updateReviewer Update
12 Sept 2019, 10:42please note that after the account was settled in full on the first of August and it was over settled with an amount of 547 rands. you went on and debited me on the 25 of August and now when you finally close the account you claim there was no over settlement you are *****ing my money. seriously ?
SM
Siphelele M's update12 Sept 2019, 10:42
Reviewer Update
please note that after the account was settled in full on the first of August and it was over settled with an amount of 547 rands. you went on and debited me on the 25 of August and now when you finally close the account you claim there was no over settlement you are *****ing my money. seriously ?