jS
johan S
1 reviews | Active since Aug 2011
05 Feb 2015, 10:36
account settled what now
I have settled my account on 29 January after following all the procedures and did it 5 minutes after i got settlement amount.Today 5 February account still active phoned customer service ask them what is happening,after gave them all details they put me on hold, after 40 minutes not coming back I cut call.<br> THANKS FOR GREAT SERVICE AND OTHER PEOPLE MUST BE CARE FULL BEFORE CONTACTING THEM, THIS IS SERVICE YOU GET.<br> PLEASE CLEAR ACCOUNT I DO NOT OWN YOU ANYTHING ANY MORE.
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DirectAxis's replyOfficial
05 Feb 2015, 12:36Hello Johan.strauss,
Thank you for raising your concern with us.
I can confirm that one of our Customer Relationship Management consultants has been in contact with you and will continue to provide you with telephonic feedback until the matter is resolved.
Should you have any further questions or concerns, please do not hesitate to contact us on *** or email us at ***
Yours sincerely
Nicki Hill
Thank you for raising your concern with us.
I can confirm that one of our Customer Relationship Management consultants has been in contact with you and will continue to provide you with telephonic feedback until the matter is resolved.
Should you have any further questions or concerns, please do not hesitate to contact us on *** or email us at ***
Yours sincerely
Nicki Hill
Best regards,
DirectAxis's reply05 Feb 2015, 12:36
Official
Hello Johan.strauss,
Thank you for raising your concern with us.
I can confirm that one of our Customer Relationship Management consultants has been in contact with you and will continue to provide you with telephonic feedback until the matter is resolved.
Should you have any further questions or concerns, please do not hesitate to contact us on *** or email us at ***
Yours sincerely
Nicki Hill
Thank you for raising your concern with us.
I can confirm that one of our Customer Relationship Management consultants has been in contact with you and will continue to provide you with telephonic feedback until the matter is resolved.
Should you have any further questions or concerns, please do not hesitate to contact us on *** or email us at ***
Yours sincerely
Nicki Hill
Best regards,