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simphiwe N

1 reviews | Active since Feb 2015

30 Mar 2015, 09:43

ACCOUNT SETTLED LAST YR

IM SO UPSET RIGHT NW WITH DIRECT AXIS,I HAD AN ACC WITH THEM WHICH WAS HANDED OVER TO MBD CREDIT SOLUTIONS AND I SETTLED IT LAST 7/10/2014 ,I HAVE A PAID UP LETTER DD 14/11/2014 FRM THEM (TEL ***- FAITH K) NOW THIS MORNING I OPENED MY E-MAILS ,I RECEIVED A LETTER OF DEMAND FRM (VERICRED COLLECTIONS)THEIR BASED IN POLOKWANE TEL :*** NW THIS GUY IS TELLING ME THAT I OWE DIRECT AXIS R1371,83 WHICH I NEED TO PAY ASAP I TOLD THEM TO GET THEIR FACTS RIGHT AS I DNT OWE ANYTHING TO THIS STUPID COMPANY ,THEY FAIL TO UPDATE THEIR RECORDS AND NOW IT BECOMES MY PROBLEMS ,IM SO FRUSTRATED RIGHT NOW AND I NEED TO SPEAK TO THEIR MANAGEMENT ASAP OR ELSE I WLL HAVE TO TAKE IT UP TO THE MEDIA AS I HAVE PROOF THAT THIS ACCOUNT IS PAID UP,,,

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Replies (1)
DirectAxis
DirectAxis's reply30 Mar 2015, 09:46
Official
Hello gatsheni 1,

Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.

Kind regards
Direct Axis Customer Relationship Management Team

Best regards,