FP
Francois P
1 reviews | Active since May 2014
15 Aug 2015, 11:17
Account payed up
I had an account with Direct axis which was paid up close to 2 years ago. Now a debt company is phoning me to say I have been handed over and will be taken to court for a account which I have a payed up letter for. They refuse to mail me their details in order for me to respond. I have received numerous harrassing phone calls threatening me with legal action, for a account I payed up! Highly unprofessional.
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DirectAxis's replyOfficial
15 Aug 2015, 11:20Hello FPentz,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply15 Aug 2015, 11:20
Official
Hello FPentz,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,