XM
Xolisa M

1 reviews | Active since Nov 2017

17 Nov 2017, 11:03

Account Handed Over to Two Debt Collectors

Good day,

I had a personal loan with Direct Axis and they have since handed me over to two debt collectors to retrieve the money. I am however very annoyed that I have to be paying two debt collectors for the same account.

I have sent numerous emails to Direct Axis customer service asking them to confirm who I need to be paying.

Please assist urgently

0
Replies (2)
DirectAxis
DirectAxis's reply17 Nov 2017, 11:04
Official

Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis

DirectAxis
DirectAxis's reply20 Nov 2017, 17:14
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis