1 reviews | Active since Oct 2016
Account being debited after Settlement
My Bank account is being debited after I have settled the outstanding capital balance and received a settlement letter from call direct.
Tried calling them multiple times but they are ALWAYS experiencing high call volumes or a technical difficulties.
This is the 2nd of 2 accounts and I am experiencing the same level of service.
They should be embarrassed.
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us at ***. Team DirectAxis
Best regards,
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us at ***. Team DirectAxis
Best regards,
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,