AS
Andries S

1 reviews | Active since Dec 2020

03 Mar 2021, 13:58

Abusive Loansharks

This is the zero rated costumer service, and abusive too. They blatantly ignored my Covid19 relief application last year June. For 1 month. They didn't even reply but now I am getting all sorts of calls from them to force to pay the account though they know i wasn't receiving a salary. This month they double debited my account , thats how they treat their costumers. My credit history is affected with this this abuse I am receiving from them

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Replies (1)
DirectAxis
DirectAxis's reply03 Mar 2021, 14:57
Official
Hello Andries,  Thank you for reaching out to us.  Please accept our humble apologies for any inconvenience caused. Our teams are currently dealing with your query. We also have requested that the relief support team calls you. Team DirectAxis 

Best regards,