JB
Jacobus B
1 reviews | Active since Aug 2017
26 Aug 2017, 17:47
Absolutely shocking service
Not recommended .Initial sale was good but the administration thereafter is absolutely shocking. Management hides behind staff, cannot be reached. Calls been cut. Emails being ignored. Sadly Wesbank Cashpower is linked to the service being the initiator.They also did not assist. .
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Replies (2)
DirectAxis's replyOfficial
28 Aug 2017, 15:23Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply28 Aug 2017, 15:23
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
31 Aug 2017, 09:52Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,
DirectAxis's reply31 Aug 2017, 09:52
Official
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,