Absolutely pathetic

Everything was finalized yesterday and I received a message saying I need to call *** to finalize and fulfillment is IMMEDIATE. At 09:44 I spoke to a lady who confirmed the sms and said that as she drops the call someone from contracts will call me to fulfill and it will be IMMEDIATE. Nobody called so I called back 20 minutes later. I stayed on hold the entire day. I can attach all my records as proof. Literally the entire day. It is 17:11 and there has been no fulfillment. I escalated to a team leader and she said I must speak to Rayan van Der Fort and she said she was transferring me but then put the phone down. I called back and a lady called Madenia Maasdorp was now supposed to assist. And still nothing. She tells me she just needs to confirm income on the system and she'll call me back in 20 minutes and she doesn't. Over an hour later I try calling her back and I email her numerous times and nothing<br> <br> This is ridiculously unacceptable. It's like forcing people to do their jobs. And still, they do a **** poor job. This is not immediate and I wish I had gone with another service provider instead. This is disgusting. Will someone please confirm the damn income & execute