CA
Candice A
1 reviews | Active since Jun 2014
26 Oct 2015, 18:19
A SIMPLE REQUEST IS NOT SO SIMPLE
Since taking out the loan i have requested a copy of the life cover i am forced to take you.<br> All i keep on getting is the policy wording! <br> I have spent for ever on the phone to get this resolved only go get put on hold and to be transferred once again! I would like a full copy of the life cover, that is all i would like! It has taken me more than a month and still no luck! <br> Please can someone call me and get this resolved<br> William
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DirectAxis's replyOfficial
26 Oct 2015, 19:03Hello Candice Allison,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply26 Oct 2015, 19:03
Official
Hello Candice Allison,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,