SH
Shanri H
1 reviews | Active since Oct 2015
28 Oct 2015, 08:55
5 days, still no response from Direct Axis
I requested a settlement amount on my loan from Direct Axis on 23 October by e-mail. 5 days later and still no response ? I have followed up by e-mail daily, but still no response. This is a simple request. Worst service ever !
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DirectAxis's replyOfficial
28 Oct 2015, 09:10Hello Shanri Helm,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
DirectAxis's reply28 Oct 2015, 09:10
Official
Hello Shanri Helm,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team