CN
Cobus N
1 reviews | Active since Aug 2011
07 Oct 2022, 11:28
24 hours?
No use trying to submit a simple email inquiry. I did so on 4 October, got an automated response stating that a consultant would be in touch with 24 hours, but is now three days later and no word from DiectAxis?
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DirectAxis's replyOfficial
07 Oct 2022, 12:59Hello Cobus,
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Customer Care Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Customer Care Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
DirectAxis's reply07 Oct 2022, 12:59
Official
Hello Cobus,
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Customer Care Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Customer Care Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis