RW
Riaan W
1 reviews | Active since Feb 2013
30 Aug 2016, 15:43
20 % increase with out notification
<p>I get a shock when my insurance primie went of this morning. It increased by 20% . When i took the insurance a agreed to inflation base yearly increas. I asked them why 20% today and they did not wanr to tell me why. Just that they cant offer me a discount. If they informed me that it is going up by 20% and could justiefy it then i would have stick with them. This is an Auto and general policy through them. </p>
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
30 Aug 2016, 15:44Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information.
Best regards,
DirectAxis's reply30 Aug 2016, 15:44
Official
Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information.
Best regards,
DirectAxis's replyOfficial
20 Sept 2016, 16:27Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,
DirectAxis's reply20 Sept 2016, 16:27
Official
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,