Will not pay refund for damaged parts supp****.

It's a pity I've only checked Direct Engines on HelloPeter after doing business with them. <br> We ordered parts from him which he guaranteed have been tested, functional and in perfect condition. Obviously payment was requested in advance - R5500. Parts arrived but were faulty and subsequently sent back. <br> Every time we contact Dillon for the refund his excuse is that the accountant obviously forgot to pay, or will pay, or he cannot believe it hasn't been paid etc. If I push too hard then he throws the phone down in my ear. <br> We've been lucky in that R3000 has eventually been refunded but the final R2500 is already 2 months overdue and I'll consider myself lucky to see that too. How can someone like this be permitted to do any kind of business?