Zero feedback on order

Ordered on 278 November, got a delivery PROMISE or max 10 days, 15 days later I still haven't heard anything. I have tried multiple times to contact them, phone never is answered and email you only get an auto response, facebook also gets you nowhere. I called store customer care and it goes to GAME, the poor lady on that side said she will try her best to help, but since another store had to help I have no confidence.

What ****es me off more is the items I bought are on sale again, they know they can't meet customer expectation yet they continue to take money and not deliver