WORST SERVICE EVER

I went to The Dion Wired Store on Monday the 15th of Feb 2016 to purchase a TV. The TV is for my uncle's 60th birthday and I asked to have it delivered to him in Durban (Queensburgh) on the Thursday (18th), his birthday is on the Friday (19th). I paid an extra R350 for the deliver as they had the TV in the gateway store. I paid R10 850 for the TV and they confirmed they would call him on Thursday and make arrangements for the delivery. <br> <br> Thursday comes and goes with no communication of any kind from Dion Wired,either to myself or the person who it is being delivered to. First thing Friday morning I phone and complain it hasn't been delivered and they promise to phone him immediately to make arrangements. it is now 3:00 pm and still nobody has contacted him. The TV is sitting in the Gateway branch and nobody has bothered to action the delivery. He has now gone away for the weekend and it is too late to make the delivery.<br> <br> What I can't believe is that not a single phone call has been made to make any kind of arrangements for the delivery. <br> <br> My entire family put money together to get him a nice big TV for his 60th birthday and I don't know if he isever going to get it!<br> <br> Clayton Miles