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Shaun H

1 reviews | Active since Dec 2017

01 Dec 2017, 11:16

Worst online contact centre

I have been trying to get through to the online call centre for 4 days, with no answer! Why put a number to call, if no one will ever answer it. The amount of money spent on calling is absurd. Stay away if you can! Incredible connection service is better, and has an online chat service.

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Replies (1)
Dion Wired
Dion Wired's reply01 Dec 2017, 14:25
Official

We acknowledge receipt of your complaint with reference ***8 and apologise for any inconvenience caused.

The number for the online team (***) is now operational but we also forwarded the matter to Management who will contact you out of this forum.

Regards.

Group Customer Service Advisor

***

Tel: ***

Best regards,