JP
Justin P
1 reviews | Active since Jul 2011
23 Jan 2019, 11:00
Worst Customer Service Possible
Don't honor extended warranties! So we are 6 months down the line since last hello peter, been promised refund, sent bank details in December still nothing?!!! I should be charging you per hour of my time spent following up on this all for R3k. Will never be buying from you guys again as this is how you treat customers, no care at all. 12 months trying to sort this out!
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Replies (1)
Dion Wired's replyOfficial
23 Jan 2019, 12:48 We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 55262
The matter will be referred to Senior Management @ EXTENDED WARRANTIES who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
We have logged your request with reference number # 55262
The matter will be referred to Senior Management @ EXTENDED WARRANTIES who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
Best regards,
Dion Wired's reply23 Jan 2019, 12:48
Official
We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 55262
The matter will be referred to Senior Management @ EXTENDED WARRANTIES who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
We have logged your request with reference number # 55262
The matter will be referred to Senior Management @ EXTENDED WARRANTIES who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
Best regards,