Worst Customer Service EVER

I purchased my laptop online on the 24/11/2017 (Black Friday), it was only delivered on Monday 08/01/2018. Don't even let me get started on what a mission getting the laptop was. Since it was received a month and a half later, it falls out of the 7 day window period required for registration after purchase. I have subsequently sent through the documents but failed to receive any reply from the website : http://www.dw-warranties.co.za/. The website states a warranty certificate will be provided within 2-3 days. The number provided for contact goes to voicemail continuously although clearly within business hours (***). Also nobody bothers replying to any emails. This is shocking customer service and the worst service I have received from any company in my entire life. Correction I can't even call it bad customer service because it is non-existent.