Worst customer service ever

Still waiting for delivery of my online purchase 2 weeks later. Whats worse, none of the published numbers get answered (or get answered and phone gets put down). Emails to dont get responded to. Ahmed, who is apparently one of managers there, doesn't answer this ohone, and when he eventually did he promised to get back to me with an answer, which he still hasn't. I must have made over a 50 calls in the last week and am still no closer to having the issue resolved