CVdH
Chris Van den Heever

1 reviews | Active since Jan 2019

08 Jan 2019, 15:31

Where is my refund money for no delivery!!??

Placed order online on 22 Nov 2018 # ********** 35 at 12:22:27., Received only 1 item via delivery, I had to phone THEM to hear where the other item is. First they said the following week. Then after nothing the following week = they are out of stock, they need to refund me. I am still waiting for my money and no further communication from them after saying funds take 3-5 business days to reflect. I will never ever buy anything again from you. I want my money.

0
Replies (1)
Dion Wired
Dion Wired's reply09 Jan 2019, 14:45
Official
 We are pleased to inform you we have received your query/complaint at  Game / Dion Wired Customer Care. We apologize for any inconvenience caused. 
We have logged your request with reference number  #   22032


The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response. 

Please do not hesitate to contact the Game/ Dion Wired  Customer Care should you need any further assistance. 

 
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: ***/ Fax: *** 

E-Mail: ***