We'll take whatever money we feel like from your account, when we feel like it.

I bought a laptop from Dion Wired on credit.

First I recieved my first bill with penalties already loaded. I understood they would be debiting and they didn't debit. So I must pay penalties and get a credit rating downgrade.

I complained and was put in touch with Abdul. Who quickly sorted out the problem reversed everything, this was about the 9 September 2018.

Abdul told me he had reversed charges and put a debit order on my account. He also said that if it didn't come off my account I would need to pay manually.

I awaited an invoice.

Next invoice had more penalties loaded.

I don't see why I must pay for penalties because Dion Wired is incapable of organising their banking.

I mailed on the 6 November 2018 to complain again. I recieved a response on the 7th.

On the 8th I rep**** stating I was not satified with their response and wished to be enformed of the steps to follow for my complaint and I wished to communicate with a supervisor.

I have not heard back since.

I can't believe the attitude of this company. We will take whatever money we wish from your account, when we please and we might drop you a mail later to let you know how much we stole.

Also the penalties loaded on the account where for collection letter (never recieved) and 2 x collection sms (never recieved). So these penalties are bull as well.