1 reviews | Active since Mar 2017
Warranty issue
<p>So I bought a laptop at Dion wired and they suggested I join their on site extended warranty. I did exactly that, 1 year 9months later my laptop gives me a problem, i take it to them, they dont say anything to me after a month of waiting for my laptop to be fixes, they're now telling me that the warranty is for transportation and not for my product. </p>
We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.
We referred the matter to Extended Warranty who will investigate this matter and provide you with updated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.
We referred the matter to Extended Warranty who will investigate this matter and provide you with updated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Further to the above matter we wish to confirm that management called you to discuss this matter and that it was escalated to Incredible Solutions.
We trust that the matter will be resolved soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Further to the above matter we wish to confirm that management called you to discuss this matter and that it was escalated to Incredible Solutions.
We trust that the matter will be resolved soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,