CZ
Coreen Z

1 reviews | Active since Jul 2016

18 Jul 2016, 13:58

very unhappy customer - Boksburg

<p>Bought a "48 Hisence Tv on the 15 March 2016.</p> <p>The Tv started flashing different colours. I went back to ask if they can swop my Tv arround as its only 3 1/2 months old.</p> <p>Dion wired said they will call me and send a technical person out. This still never happend!. The consultant also said they dont give you a new one they send your broken tv away and you have to wait 30 days for a repair? </p> <p> </p> <p>I need help urgently. This was alot of money and I expect service.</p> <p> </p>

0
Replies (2)
Dion Wired
Dion Wired's reply18 Jul 2016, 14:38
Official

We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.

Please allow management to investigate this matter where after they will cotnact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

Dion Wired
Dion Wired's reply22 Jul 2016, 09:10
Official

Further to the above matter we confirm that a technician will be dispatch to your house to have a look at the item.

I trust the matter will be resolved soon.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273