1 reviews | Active since Jul 2016

31 Jul 2016, 12:10

Useless warranty

<p>I bought a tv at dion wired nicol way a 65 inch uhd tv an LG one;I bought the tv as a display item after much convincing from the salesman to cut the long story short I transported the tv after it was bubble wrap ed by the salesman to my home and when I moved house recently I carried the tv sets exactly the same way it 2as wrapped when I bought it.to my suprise when I get home my tv has a big crack I phone dion about this and I get told by a technician tht LG will not fix the tv and that there is nothing dion will do to take any accountability. </p>

0
Replies (1)
Dion Wired
Dion Wired's reply31 Jul 2016, 16:29
Official

Good day,

We acknowledge receipt of your complaint with reference ********** 1 and would like to apologise for any inconvenience caused.

This matter was referred to senior management for further investigation and possible assistance.

Regards

Herman van der Berg

Customer Service