Useless technical support at Woodmead.

On the 24th January I sent my samsung tab A P555 in for fixing at Dion weird woodmead. The problem with the tablet it was stuck on the home screen. I was advised by their service department it could been a few thing's that could have happened 1. Software needed to be updated 2. Battery might be faulty 3. Mother board could have crashed After numerous calls for 5weeks because the excuse was we tried to call you. I was told it went to Samsung for fixing. After a week I got a reply it could not be fixed they tried a new battery and a hard flash but the mother board is damanged and it would cost more than buying a new tablet. I then took my tablet to the local cell phone shops in Boksburg flea market Talk cellular and spoke to the Manager Salim I explained what Dion weird had done and his first reaction was if the motherboard was gone it wouldn't even come on. 6 days later I got my fully functional tablet back and they did not even open it the cost of repair R1000. They just loaded a new software which Dion weird and Samsung could not do. I would like to take this further so please do get in touch with me.