gA
graham A
1 reviews | Active since Sept 2011
18 Feb 2017, 10:08
Useless and clueless
<p>The company advertises certain stock items and when one responds they are told there is no stock - maybe a trick to get one in there?Nonetheless the sales guy nor manager for that matter say we will order one for you - no come in again and see if we have it then. Yeah right - sorry - but that is the last time I ever respond or read your promotions again.</p> <p> </p> <p>Arrogance is a bad trait in a difficult trading environment.</p>
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Replies (4)
Dion Wired's replyOfficial
19 Feb 2017, 20:36We acknowledge receipt of your complaint with reference ***8 and apologise for your inconvenience in this matter.
Game prides itself with great excellent customer service and dedicated staff members. It is our goal that every customer leaves Game delighted with the service they have received and they products they have purchased. The team member will also receive recognition at our next staff meeting.
Regards.
Best regards,
Dion Wired's reply19 Feb 2017, 20:36
Official
We acknowledge receipt of your complaint with reference ***8 and apologise for your inconvenience in this matter.
Game prides itself with great excellent customer service and dedicated staff members. It is our goal that every customer leaves Game delighted with the service they have received and they products they have purchased. The team member will also receive recognition at our next staff meeting.
Regards.
Best regards,
gA
graham A's updateReviewer Update
20 Feb 2017, 04:27Read your reply and then see how stupid it is - reward incompetence?
At least you are consistent - consistently useless!!!!!
gA
graham A's update20 Feb 2017, 04:27
Reviewer Update
Read your reply and then see how stupid it is - reward incompetence?
At least you are consistent - consistently useless!!!!!
Dion Wired's replyOfficial
20 Feb 2017, 07:20My apologies - it was a human error - wrong response to wrong complaint.
We will attend hereto urgently and Management will contact you.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Dion Wired's reply20 Feb 2017, 07:20
Official
My apologies - it was a human error - wrong response to wrong complaint.
We will attend hereto urgently and Management will contact you.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Dion Wired's replyOfficial
21 Feb 2017, 14:59We confirm that management has contacted you to advise that the stock will be arriving on Friday.
We thank you for your patience in this matter.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Dion Wired's reply21 Feb 2017, 14:59
Official
We confirm that management has contacted you to advise that the stock will be arriving on Friday.
We thank you for your patience in this matter.
Group Customer Service Advisor
***
Tel: ***73
Best regards,