RG
Rowan G
1 reviews | Active since Mar 2015
24 Dec 2015, 12:10
Upay cash-back not received
On Friday (27 Nov 2015) I purchased a TV from Dionwired online using PayU and said that I'll receive 5% cash-back if I pay via PayU. I've contacted Dionwired (Nkululeko Mthimkhulu) and he said that the money will be deposited into my account within 7 working days. It is now more than 3 weeks and I've received nothing yet. I've tried contacting Dionwired again via e-mail, but received no responses.
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Dion Wired's replyOfficial
24 Dec 2015, 13:52Hello gouwsrl,
We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.
This matter was referred to the Dion Wired Online Management for further assistance.
Regards
Customer Service Team
***
***
We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.
This matter was referred to the Dion Wired Online Management for further assistance.
Regards
Customer Service Team
***
***
Dion Wired's reply24 Dec 2015, 13:52
Official
Hello gouwsrl,
We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.
This matter was referred to the Dion Wired Online Management for further assistance.
Regards
Customer Service Team
***
***
We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.
This matter was referred to the Dion Wired Online Management for further assistance.
Regards
Customer Service Team
***
***